Finding a specially adapted Changing Places toilet

Toilet signs

Accessible toilet facilities can make a huge difference to everyday life for people with physical disabilities, learning disabilities and those who need additional support when out and about. This article explains what Changing Places toilets are, how they help people take part more fully in community life, and how a RADAR Key can provide access to many locked ‘disabled’ toilets across the UK. You'll also find useful resources to help you locate facilities when you're travelling.

People with learning or physical disabilities often need extra equipment and space to allow them to use toilets safely and comfortably. Our Additional Needs Support Coordinator, Nicola Watson-Bird, shares about Changing Places toilets and RADAR Keys.

The charity Tearfund tells us that almost one in three people living in the world don’t have a safe place to go to the toilet.

Not only does this make daily life unpleasant and uncomfortable, but it presents a huge risk. It’s incredible to think that more people have mobile phones than access to a toilet!

But this is not just a problem in the developing world. According to the most recent research available there are 16 million disabled people in the UK1 but only 1,838 specially adapted Changing Places toilets.

People with profound and multiple learning disabilities or with physical disabilities such as spinal injuries, muscular dystrophy and multiple sclerosis often need extra equipment and space to allow them to use toilets safely and comfortably. These needs are met by Changing Places toilets. Changing Places toilets enable anyone, regardless of their disability, to go to the shops, attend hospital appointments, enjoy community life, socialise and travel. All the things that most of us take for granted every day. Changing Places toilets should be provided in addition to standard accessible toilets. If you would like to find out more, visit their website.

Many standard accessible toilets remain locked to prevent vandalism and misuse and can only be accessed by those who have a RADAR Key (sometimes called an NKS key). Toilets fitted with National Key Scheme (NKS) locks can be found in shopping centres, pubs, cafés, department stores, bus and train stations and many other locations in most parts of the country.

The RADAR Key is a large, chunky key. The large turning head and chunky ring are designed to be easier for people with physical impairments to manage.

Although standard accessible toilets do have locks on the inside as well, it is recommended that you knock before using the key in case someone is already inside. Save yourself and others any embarrassment by checking first.

If you need a RADAR Key you can purchase one for around £5. Here is a link to order one from Disability Rights UK.

RADAR Keys are available from other disability organisations and if you are a member of a specific disability charity you may be given one for free.

Finally, and rather surprisingly, I found the Great British Public Toilet Map – which enables you to find the nearest toilet to you.

1Family Resources Survey 2021–2022

Key takeaways

  • Everyone should be able to use toilet facilities safely, comfortably and with dignity.
  • Changing Places toilets provide specialist equipment and extra space for people whose needs cannot be met by standard accessible toilets.
  • Access to suitable facilities can make it easier to travel, socialise, attend appointments and enjoy everyday activities.
  • If you or someone you care for needs accessible toilets, a RADAR Key may help you access facilities that are kept locked.
  • Many organisations and disability charities can provide information about obtaining a RADAR Key.
  • Planning ahead can reduce stress when travelling or visiting new places.
  • Useful online tools are available to help you find accessible toilets near you.

Next steps

If accessible toilet facilities are an important part of daily life for you or someone you support, it may help to explore where local Changing Places toilets are located and whether a RADAR Key could make outings easier.

If you’d like more support around caring for a child with additional needs, Care for the Family offers information, encouragement and community for parents and carers.

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About the author

Nicola Watson-Bird is Care for the Family’s Additional Needs Support Coordinator and has 37 years’ experience of additional needs parenting. A seasoned church leader and Children and Families Pastor at Vineyard Stevenage, she speaks regularly on additional needs parenting and is the author of The Flat Pack Parent. Nicola is married to Peter and has seven children and 21 grandchildren, including several with additional needs.

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