Parents of children with additional needs: Join our befriending team

Woman sat holding a mobile phone

If you're the parent of a child with additional needs, you may have gained hard-won experience through challenges, appointments, setbacks and advocacy. This article explores how you can join Care for the Family's additional needs befriending team, offering encouragement and hope to families who need someone who truly understands. Through a listening ear and shared understanding, volunteer befrienders help families feel less isolated and more hopeful.

A gentle note:

This article touches on the emotional realities many parents of children with additional needs face, including isolation, exhaustion, feeling misunderstood, and the ongoing effort involved in seeking support for a child. Please read at your own pace and take what is helpful. If any of these experiences feel particularly difficult or overwhelming, consider reaching out to someone you trust or seeking support from an organisation that understands your situation. You do not have to carry these challenges alone.

Nicola Watson-Bird, our Additional Needs Support Coordinator, shares the incredible work our volunteer befrienders do and the need for more parents to join the team.

The chances are that if you are the parent of a child with additional needs, you will have acquired a huge amount of knowledge, experience and skills – and your ability to bounce back despite repeated setbacks is second to none.

You probably know what it is like to have your parenting questioned, to feel alone and misunderstood. You may bear the scars of too many battles to get your child the support they need. You may have more appointments lined up than your diary can hold, yet still feel you are making little progress. Your family doesn’t quite fit and you know what it is to feel discouraged and at the end of yourself. What are you going to do with all that experience? Can it count for anything? Yes it can. We are looking to grow our team of additional needs telephone befrienders. We need you.

We aim to come alongside parents and cheer them on, or perhaps stand with them while they wait. We do not judge. We cry with them and/or laugh with them – whatever they need! We try to match parents by their child’s need: for instance, a chromosomal abnormality, mental health issues, a medical condition, loss of sight or hearing, autism, complex needs or developmental delay. We may be able to signpost parents to other organisations that we have found helpful.

Unfortunately we cannot offer practical support, but we may be able to help parents reframe what they’re encountering, take a step back, reflect and find the courage to go again, to take the next step.

We asked some of our existing befriendees what the most helpful aspects of befriending have been for them. This is what they said:

‘Knowing I was not alone and that someone who understood my situation themselves actually cared enough to offer support and a listening ear without judgement. Being able to say what I was feeling, struggling with or worried about was helpful in allowing space to clear my head and gain perspective and not hold everything in and blame myself for things.’

‘It helps me to keep going while my world collapses around me.’

‘I have a connection with someone outside of professional services who gives me the benefit of experience and perspective but delivered in a compassionate and personal manner.’

‘It’s lovely to have someone to talk to who “gets it”. I feel she understands what we’re going through and nothing becomes awkward when I bring the difficult things up – as can happen in other relationships. She isn’t fazed by the difficulty, rather she can relate to it and understands. It’s a great feeling to be understood.’

Nicola Watson

Perhaps reading this article has made you think you would like to know more about joining our team of befrienders. If so, please get in touch with Nicola, our Additional Needs Support Coordinator, at nicola.watson-bird@cff.org.uk or 07786 084871. 

We offer our befriending service to people of any faith or none.

Key takeaways

  • You are not the only parent facing these challenges, even when it feels that way.
  • The experience you’ve gained through supporting your child has real value and can help others.
  • It’s normal to feel discouraged, exhausted or misunderstood at times.
  • Talking to someone who has walked a similar path can bring comfort, perspective and hope.
  • You deserve support that is compassionate and free from judgement.
  • Sometimes having a listening ear is enough to help you take the next step forward.
  • Help and encouragement can come from people who genuinely “get it” because they have lived through similar experiences.

Next steps

If you’ve walked the journey of parenting a child with additional needs, your experience could be exactly the encouragement another parent needs today. Becoming a volunteer befriender is not about having all the answers. It’s about offering understanding, listening without judgement, and sharing hope from your own experience.

Why not get in touch to discuss what the befriending role involves and whether it might be a good fit for you? Even a small amount of your time could help another parent feel less alone and more supported. If you know someone else who might be interested, consider sharing this opportunity with them too.

Find support

About the author

Nicola Watson-Bird is Care for the Family’s Additional Needs Support Coordinator and has 37 years’ experience of additional needs parenting. A seasoned church leader and Children and Families Pastor at Vineyard Stevenage, she speaks regularly on additional needs parenting and is the author of The Flat Pack Parent. Nicola is married to Peter and has seven children and 21 grandchildren, including several with additional needs.

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